About Us The Airborne Shop is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@airborneshop.comA percentage of the profits from sales go to the Parachute Regiment Charity (PRC)Registered in England No. 6009028
VAT Registered No. 545 180 353 |
| Making A Purchase Browse our Catalogue, and click on any items you wish to buy to put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need .We accept credit card payment. Your credit card company will convert the transaction to US Dollars or your own currency. You may send your credit card information via phone, fax, by mail or over the Internet.Please ensure when you place an order that the invoice address matches the credit card registered address. If details are incorrect, order will be delayed.If ordering from the PRA list, PRA MEMBERSHIP NUMBER MUST BE ENTERED. Orders will not be processed without this. |
| Shipping And Handling Our shipping charges are calculated by country and total order value. Orders that weigh over the estimated postage charge will be manually increased, and charged at current postage rate. Please note that we only ship Statues by courier. UKValue under £10.00 - Postage = £1.60Value £10 to £100 - Postage = Approximately 10% of order)Statues - £13.50 by Courier Only Australasia20% of total costStatues - Ask for Quote Rest of World15% of Total Cost Statues - Ask for Quote Please note: For heavy items e.g..books, which exceed the above postage rates we reserve the right to charge the excess postage at cost. If you have a query please ask for a quote.COURIER The Courier will try twice to deliver, leaving a card notifying you. A third attempt will incur extra costs to us, which will be passed on to you.The delivery address given at the time of ordering is the only address that will be used. Should you wish to change this, contact us with the new address. There may be an additional charge. This also applies if the wrong Post Code is given. |
| Delivery Schedule Goods are normally sent out the same working day, when order received before 13:00. Royal Mail usually takes 2-3 working days for delivery. International orders generally take up to 14 days. Once an order has been sent we have no control over delivery unless sent by Courier, or Royal Mail Sign for Service. Courier and Sign For Royal Mail have a track and trace number which will be given on request. Overseas items can be sent "To be signed for" with a tracking service. This is an extra cost, please email for price. |
| Back Orders If your item is not in stock, we will back order for you. You will normaly be advise if goods are going to be a long time in being despatched. |
| Tax Charges VAT 20.00 % 04-January 2010 |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Once order has been completed, details are held in a secure database and will not be used, shared or given out. |
| Guarantee All goods are described to the best of our knowledge, and come from a known source.. |
| Reaching Us If you need to reach us, please email us on info@airborneshop.com alternatively, you can call on 0115 8192173 (International +44 115 8192173) or fax us on 0115 9557373 or write to us at CHRISTMAS CLOSURE - WE CLOSE ON THE 15TH DECEMBER AT 13:0-0 AND DO NOT RE OPEN ON THESE PREMISES. NEW ADDRESS IS:- ABP RETAIL LTD THE AIRBORNE SHOPC/O PARA SUPPLIESUNIT 5 THORNFIELD INDUSTRIAL ESTATEHOOTON STREETNOTTINGHAM NG3 2NJ ALL ORDERS WILL BE DEALT WITH AS SOON AFTER CHRISTMAS AS POSSIBLE.PLEASE TELEPHONE TO SEE IF THE SHOP IS OPENED. |
| Privacy Policy The Airborne Shop does not disclose buyer information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy All goods must be returned within 14 days with the original packaging and in good condition. Please state reason for return and enclose a copy of your receipt together with Order Number. You may be asked to contribute to postage and packing. Goods which have been ordered with Special Embroidery will only be exchanged if the goods are faulty. Please be sure that the size you are ordering is correct. We regret that Earrings cannot be returned for hygiene reasons. |
